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Division manager is associated with which of the following levels of management?


A) top manager
B) first- line managers
C) middle managers
D) team leaders

E) None of the above
F) All of the above

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What is universality of management? Why is it important?

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Management is needed in all types and si...

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Which of the following is an example of an efficient manufacturing technique?


A) increasing the amount of time to manufacture products
B) decreasing product output.
C) cutting inventory levels
D) increasing product reject rates

E) B) and C)
F) A) and D)

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The General Manager (Scenario) Jamal is the general manager of a production facility. In a routine day, Jamal might meet with city officials or civic leaders abo environmental issues, due to the plants presence in the community. After these meetings, he will then meet with the plant's fu managers to discuss the concerns expressed by the city representatives. Other times, Jamal might meet with the production m Basma, and the human resource manager, Rana, to discuss a complaint filed by one of the employees in a production department. Jamal might also spend time on the Internet looking for new technologies that can be used in the production processes of his plant. -When Jamal spends time on the Internet looking for new technologies that can be used in the production processes of his plant, he is performing which management role?


A) entrepreneur
B) disturbance handler
C) leader
D) spokesperson

E) All of the above
F) A) and B)

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A finance manager who reads the Wall Street Journal on a regular basis would be performing which role?


A) interpersonal
B) disseminator
C) figurehead
D) monitor

E) All of the above
F) A) and D)

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The Busy Day (Scenario) Munir Jamil, plant manager at Control Systems Inc., sighed as he sipped his first cup of coffee at 5 A.M. and read his agenda for day. He is giving two company tours in the morning: the first to a newspaper reporter who is writing a story on the new plant expansion, and the second to a group of Control Systems managers . Munir then has a meeting with the unit manager, Fadi, to discuss Fadi's recent drop in performance (a task Munir always hates) . Next, Munir is spending a couple of hours reviewing the trade journals he receives from his high- tech association and writing up a brief synopsis for his presentation next week to the division president. Finally, in the late afternoon, he will be reviewing the new equipment malfunction and deciding whether to bring in extra people to get the equipment running as soon as possible. Whew! Just another day in the glamorous life of a manager. -When Munir meets with Fadi to discuss Fadi's performance issues, Munir will be operating in which management role?


A) leader
B) figurehead
C) disturbance handler
D) monitor

E) None of the above
F) B) and C)

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Effectiveness is synonymous with ____________ .


A) efficiency
B) goal attainment
C) resource control
D) cost minimization

E) A) and B)
F) A) and C)

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A difference between traditional organizations and new organizations is that the new organizations tend to be more


A) stable
B) command oriented
C) rule oriented
D) dynamic

E) A) and B)
F) None of the above

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In today's world, organizational managers at all levels and in all areas need to encourage their employees to be on the look- out for new ideas and new approaches.

A) True
B) False

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All levels of management between the supervisory level and the top level of the organization are termed _____________.


A) middle managers
B) first- line managers
C) supervisors
D) foremen

E) B) and D)
F) All of the above

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Which of the following is not an example of a decisional role according to Mintzberg?


A) entrepreneur
B) resource allocator
C) spokesperson
D) disturbance handler

E) C) and D)
F) A) and C)

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Understanding building codes would be considered a ___________skill for a building contractor.


A) conceptual
B) technical
C) empirical
D) human

E) A) and C)
F) B) and C)

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__________ was a French industrialist who first identified the basic management functions.


A) Herzberg
B) Weber
C) Taylor
D) Fayol

E) A) and B)
F) B) and C)

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In the past, nonmanagerial employees were viewed as employees who .________


A) reported to middle managers
B) reported to top executives
C) supervised others
D) had no others reporting to them

E) All of the above
F) None of the above

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Which one of the following phrases is best associated with managerial conceptual skills?


A) decision making
B) communicating with customers
C) using information to solve business problems
D) product knowledge

E) A) and B)
F) A) and C)

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Effectiveness is concerned with the means of getting things done, while efficiency is concerned with the attainment of organizational goals.

A) True
B) False

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Wasting resources is considered to be an example of___________


A) effectiveness
B) inefficiency
C) efficiency
D) ineffectiveness

E) A) and B)
F) A) and C)

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Supervisors and foremen may both be considered first- line manager.

A) True
B) False

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A primary responsibility of managers is creating a work environment that ____________.


A) is safe and well lit
B) provides excellent customer service
C) is clean and organized
D) allows employees to do their work to the best of their ability

E) None of the above
F) B) and C)

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Mintzberg's resource allocation role is dimilar to Fayol's planning function because it involves the coordination of employee's activities.

A) True
B) False

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