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Associated with the condition of ________is the lowest possibility of failure.


A) ambiguity
B) uncertainty
C) certainty
D) risk
E) threats

F) A) and E)
G) None of the above

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As a top manager, Joanna works with others within her team every day in making important corporate decisions. Her preferred decision-making approach is to generate as many alternatives to problems as possible in a short amount of time. This approach is referred to as________ .


A) groupthink
B) devil's advocacy
C) point-counterpoint
D) escalating commitment
E) brainstorming

F) C) and D)
G) C) and E)

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Which of these assumptions are included in the classical model of decision making?


A) Problems are unstructured and ill defined.
B) The decision-maker strives for conditions of certainty.
C) Criteria for evaluating alternatives are unknown.
D) The decision-maker selects the alternatives that will minimize the economic return to the organization.
E) The situation is always uncertain.

F) A) and C)
G) All of the above

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Personal________ style refers to differences among people with respect to how they perceives problems and make decisions.


A) risk taking
B) behavior
C) decision
D) strategic
E) analysis

F) A) and D)
G) C) and D)

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Which of the following is a choice made from available alternatives?


A) Decision
B) Plan
C) Goal
D) Tactic
E) Strategy

F) C) and D)
G) B) and D)

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Bobby, a product manager, wants to increase the market share of his product. He is unsure about how to go about it, not knowing for sure how costs, price, the competition, and the quality of his product will interact to influence market share. Bobby is operating under a condition of________ .


A) risk
B) ambiguity
C) certainty
D) uncertainty
E) brainstorming

F) A) and E)
G) C) and D)

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Compare decision conditions of certainty, risk, uncertainty, and ambiguity.

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Decisions made under the condition of ce...

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The ________model of decision making describes how managers actually make decisions in difficult situations, such as those characterized by nonprogrammed decision, uncertainty, and ambiguity.

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Intuition is based on________ , but lacking in________ .


A) conscious thought; practicality
B) experience; applicability
C) a solid analysis; applicability
D) experience; conscious thought
E) thought-process; guts

F) A) and B)
G) C) and D)

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An________ is a choice made from available alternatives.

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Feedback is the part of monitoring that assesses whether a new decision needs to made.

A) True
B) False

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Managers are considered to have an________ style when they prefer to consider complex solutions based on as much data as they can gather.


A) behavioral
B) conceptual
C) directive
D) analytical
E) classical

F) C) and D)
G) B) and E)

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Managers with an analytical decision style like to consider complex solutions based on as much data as they can gather.

A) True
B) False

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________is the process of identifying problems and opportunities and then resolving them.

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Ryan is a manager at Dream Catchers. Dream Catchers is currently operating in an environment of high uncertainty. As a result, Ryan will:


A) most likely be making programmed decisions.
B) probably have an easy time generating alternatives.
C) probably have a difficult time generating alternatives.
D) most likely rely on the classical model of decision making.
E) wait until environment becomes certain.

F) A) and C)
G) C) and D)

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________is the willingness to undertake risk with the opportunity of gaining an increased payoff.

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Finance managers at Big Bend Inc. made a financial blunder when they solely looked at the previous year's sales to estimate sales for the coming year. Of which management bias is this an example?


A) Being influenced by emotions
B) Perpetuating the status quo
C) Seeing what you want to see
D) Justifying past actions
E) Being influenced by initial impressions

F) None of the above
G) B) and C)

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Good examples of ________decisions are strategic decisions.


A) nonprogrammed
B) programmed
C) insignificant
D) recurring
E) structured

F) A) and B)
G) B) and D)

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In the real world, few decisions are certain.

A) True
B) False

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decisions are made in response to situations that are unique, are poorly defined and largely unstructured, and have important consequences for the organization.

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