Question 1

An advantage of decision-making by a committee in lieu of an individual is that committee deliberations are always faster than individual decisions.

Accepted Answer

A) True 
 B)False

Question 2

Dramatic Expressions
Dramatic Expressions is a home decorating company that sells many different household accessories ranging from candles to entertainment centres.Wanda is the CEO of the company.She feels that there is not enough specialisation within the company and wants to organise the business in a different way.Wanda thinks that the company would be more effective if it were to switch to a new way of organisation.For example, there could be a manager in charge of the candles, a different manager in charge of the entertainment centres, and so on.
Another issue that Wanda wants to resolve is that of delegation.She believes that if she could improve her delegating, employees would feel more empowered and want to go above and beyond what they are required to do.There are certain reasons that Wanda has a hard time delegating to others, but she is confident that the problem will be overcome if she works on it.
-Refer to Dramatic Expressions.Wanda should address all of the following when it comes to organising the business except

Accepted Answer

A)   job design.
B)   regulating behaviour.
C)   establishing a chain of command.
D)   departmentalisation.
E)   delegation.F) A) and B)
G) D) and E)

Question 3

In a furniture factory, one worker cuts the wood according to the design, another glues the furniture together, and another stains and finishes the furniture.This is an example of

Accepted Answer

A)   Departmentalisation.
B)   decentralisation.
C)   job specialisation.
D)   job rotation.
E)   an automated assembly line.F) B) and D)
G) All of the above

Question 4

The head of the marketing department at CBS Environmental, Inc., supervises twelve people in her department.This represents her

Accepted Answer

A)   chain of command.
B)   degree of specialisation.
C)   level of authority.
D)   span of management.
E)   nature and degree of departmentalisation.F) A) and E)
G) A) and D)

Question 5

Most large organisations use

Accepted Answer

A)   departmentalisation by product.
B)   departmentalisation by location.
C)   departmentalisation by customer.
D)   a combination of departmentalisation bases.
E)   no departmentalisation.F) A) and B)
G) A) and C)

Question 6

Jason assigns responsibility to a subordinate for preparing a sales presentation for an important potential client and authorises the necessary expenditures of money and human resources, but he still requires a dress rehearsal to be presented to him before the actual presentation.Jason realises that accountability cannot be

Accepted Answer

A)   created.
B)   delegated.
C)   assigned.
D)   expected.
E)   accepted.F) B) and E)
G) B) and D)

Question 7

A locally owned and operated bakery with just one location is likely to have

Accepted Answer

A)   a short chain of command.
B)   a complex chain of command.
C)   an extensive advisory staff.
D)   a highly departmentalised structure.
E)   no organisation chart.F) A) and B)
G) A) and C)

Question 8

A small restaurant with wait staff that reports to staff manager who reports to a floor manager who report to the restaurant manager is a clear example of a ____ organisational structure.

Accepted Answer

A)   Matrix
B)   Line
C)   line-and-staff
D)   informal
E)   networkF) C) and E)
G) A) and D)

Question 9

Delegation consists of giving a subordinate all of the following except

Accepted Answer

A)   responsibility.
B)   authority.
C)   accountability.
D)   a line position.
E)   both accountability and a line position.F) B) and E)
G) A) and B)

Question 10

An organisation is a group of two or more people working together to achieve common goals.

Accepted Answer

A) True 
 B)False

Question 11

When a worker has to learn only a specific, highly specialised task, that individual should be able to learn to do it very efficiently.However, this efficiency could eventually become inhibited by job monotony and boredom.This situation could be alleviated through

Accepted Answer

A)   job rotation.
B)   technical job training.
C)   job specialisation.
D)   job design.
E)   assembly-line production.F) None of the above
G) All of the above

Question 12

An organisation chart reveals

Accepted Answer

A)   staff accountability.
B)   committee assignments.
C)   informal authority.
D)   detailed duties of each manager.
E)   the company's organisational structure.F) B) and C)
G) A) and C)

Question 13

When authority is concentrated at the top level of management, the organisation is said to be decentralised.

Accepted Answer

A) True 
 B)False

Question 14

As a new manager for Walmart, Peter is unwilling to delegate work.He realises that, although he can delegate assignments to others, he cannot delegate his

Accepted Answer

A)   power to carry them out.
B)   authority.
C)   obligation to see that tasks are completed.
D)   responsibility to carry out assignments.
E)   function to complete tasks.F) B) and E)
G) D) and E)

Question 15

Ford and Xerox are two companies that have begun moving away from strict job specialisation to alleviate employee motivation problems.Each company has adopted a job design alternative that involves workers in a wider variety of tasks.The method they have employed is known as job

Accepted Answer

A)   enlargement.
B)   enrichment.
C)   generalisation.
D)   rotation.
E)   substitution.F) B) and D)
G) B) and E)

Question 16

Which of the following does not prevent managers from delegating?

Accepted Answer

A)   They are so disorganised that they cannot assign work effectively.
B)   They want to make sure the work gets done properly.
C)   They usually have few responsibilities and therefore little to delegate.
D)   They fear that the subordinate will do excellent work and become a threat to the manager.
E)   They know that they are still ultimately responsible for the work.F) A) and B)
G) A) and C)

Question 17

Grouping jobs into manageable units according to some reasonable scheme is known as

Accepted Answer

A)   job description.
B)   departmentalisation.
C)   centralised organisation.
D)   bureaucratic structuring.
E)   informal organising.F) None of the above
G) C) and E)

Question 18

Joel Green has been working at The Bicycle Superstore for about two weeks.This morning he noticed that the store's inventory on bicycle tire repair kits is out, but he is unsure of whom he should report to for approval to place an order for more kits.Joel is unclear about the

Accepted Answer

A)   chain of command.
B)   degree of specialisation.
C)   level of authority.
D)   span of management.
E)   nature and degree of departmentalisation.F) A) and E)
G) D) and E)

Question 19

In a flat organisation, administrative costs are higher because more managers are needed.

Accepted Answer

A) True 
 B)False

Question 20

Managers within a line structure are typically known as staff managers.

Accepted Answer

A) True 
 B)False

Exam 7: Flexibility Within the Organisation

Most large organisations use

Correct Answer
verified

An organisation chart reveals

Correct Answer
verified

The head of the marketing department at CBS Environmental, Inc., supervises twelve people in her department.This represents her

Correct Answer
verified

An advantage of decision-making by a committee in lieu of an individual is that committee deliberations are always faster than individual decisions.

Correct Answer
verified

A locally owned and operated bakery with just one location is likely to have

Correct Answer
verified

When a worker has to learn only a specific, highly specialised task, that individual should be able to learn to do it very efficiently.However, this efficiency could eventually become inhibited by job monotony and boredom.This situation could be alleviated through

Correct Answer
verified

An organisation is a group of two or more people working together to achieve common goals.

Correct Answer
verified

A small restaurant with wait staff that reports to staff manager who reports to a floor manager who report to the restaurant manager is a clear example of a ____ organisational structure.

Correct Answer
verified

Correct Answer
verified

As a new manager for Walmart, Peter is unwilling to delegate work.He realises that, although he can delegate assignments to others, he cannot delegate his

Correct Answer
verified

Correct Answer
verified

Joel Green has been working at The Bicycle Superstore for about two weeks.This morning he noticed that the store's inventory on bicycle tire repair kits is out, but he is unsure of whom he should report to for approval to place an order for more kits.Joel is unclear about the

Correct Answer
verified

Grouping jobs into manageable units according to some reasonable scheme is known as

Correct Answer
verified

In a furniture factory, one worker cuts the wood according to the design, another glues the furniture together, and another stains and finishes the furniture.This is an example of

Correct Answer
verified

Which of the following does not prevent managers from delegating?

Correct Answer
verified

Delegation consists of giving a subordinate all of the following except

Correct Answer
verified

When authority is concentrated at the top level of management, the organisation is said to be decentralised.

Correct Answer
verified

In a flat organisation, administrative costs are higher because more managers are needed.

Correct Answer
verified

Ford and Xerox are two companies that have begun moving away from strict job specialisation to alleviate employee motivation problems.Each company has adopted a job design alternative that involves workers in a wider variety of tasks.The method they have employed is known as job

Correct Answer
verified

Managers within a line structure are typically known as staff managers.

Correct Answer
verified

Exam 7: Flexibility Within the Organisation

Most large organisations use

Correct AnswerverifiedShow Answer

An organisation chart reveals

Correct AnswerverifiedShow Answer

The head of the marketing department at CBS Environmental, Inc., supervises twelve people in her department.This represents her

Correct AnswerverifiedShow Answer

An advantage of decision-making by a committee in lieu of an individual is that committee deliberations are always faster than individual decisions.

Correct AnswerverifiedShow Answer

A locally owned and operated bakery with just one location is likely to have

Correct AnswerverifiedShow Answer

When a worker has to learn only a specific, highly specialised task, that individual should be able to learn to do it very efficiently.However, this efficiency could eventually become inhibited by job monotony and boredom.This situation could be alleviated through

Correct AnswerverifiedShow Answer

An organisation is a group of two or more people working together to achieve common goals.

Correct AnswerverifiedShow Answer

A small restaurant with wait staff that reports to staff manager who reports to a floor manager who report to the restaurant manager is a clear example of a ____ organisational structure.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

As a new manager for Walmart, Peter is unwilling to delegate work.He realises that, although he can delegate assignments to others, he cannot delegate his

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Joel Green has been working at The Bicycle Superstore for about two weeks.This morning he noticed that the store's inventory on bicycle tire repair kits is out, but he is unsure of whom he should report to for approval to place an order for more kits.Joel is unclear about the

Correct AnswerverifiedShow Answer

Grouping jobs into manageable units according to some reasonable scheme is known as

Correct AnswerverifiedShow Answer

In a furniture factory, one worker cuts the wood according to the design, another glues the furniture together, and another stains and finishes the furniture.This is an example of

Correct AnswerverifiedShow Answer

Which of the following does not prevent managers from delegating?

Correct AnswerverifiedShow Answer

Delegation consists of giving a subordinate all of the following except

Correct AnswerverifiedShow Answer

When authority is concentrated at the top level of management, the organisation is said to be decentralised.

Correct AnswerverifiedShow Answer

In a flat organisation, administrative costs are higher because more managers are needed.

Correct AnswerverifiedShow Answer

Ford and Xerox are two companies that have begun moving away from strict job specialisation to alleviate employee motivation problems.Each company has adopted a job design alternative that involves workers in a wider variety of tasks.The method they have employed is known as job

Correct AnswerverifiedShow Answer

Managers within a line structure are typically known as staff managers.

Correct AnswerverifiedShow Answer

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Correct Answer
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