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____ carry huge inventories of groceries and many commonly purchased nonfood items.


A) Supermarkets
B) Superstores
C) Discount stores
D) Department stores
E) Specialty stores

F) C) and D)
G) C) and E)

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If the Levi denim manufacturer ships its goods to its own Levi outlet stores, Levi is actively involved in a(n)


A) contractual VMS.
B) administered VMS.
C) vertical management system.
D) retail VMS.
E) corporate VMS.

F) C) and D)
G) A) and D)

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As an inventory manager, Lindina Wells has decided to place one large order for a particular type of jeans to cover her needs for the next six months. She is obviously more concerned with ____ than with ____.


A) holding costs; stock-out costs
B) distribution costs; stock-out costs
C) warehousing costs; distribution costs
D) stock-out costs; holding costs
E) taking care of other aspects of her job; ordering jeans

F) D) and E)
G) B) and C)

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In terms of total freight carried, trucks are the most important mode of transportation.

A) True
B) False

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A sales agent provides immediate entry into a territory; regular calls on customers; selling experience; and a known, predetermined selling expense.

A) True
B) False

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The Spirit Connection buys team logo gear from manufacturers and then sells the gear directly to consumers. The Spirit Connection is a


A) wholesaler.
B) functional middleman.
C) producer.
D) retailer.
E) business user.

F) A) and D)
G) A) and C)

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The mode of transportation that offers the greatest frequency is


A) airplanes.
B) pipelines.
C) railroads.
D) ships.
E) trucks.

F) C) and D)
G) B) and D)

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Of commission merchants, manufacturers' sales branches, and merchant wholesalers, commission merchants constitute the largest percentage.

A) True
B) False

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What channels of distribution are used to sell business products? Why?

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Business products are typically sold thr...

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A middleman that carries a select group of products within a single line is called a(n) ____ wholesaler.


A) full-service
B) limited-line
C) limited-service
D) specialty-line
E) agent

F) All of the above
G) B) and D)

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The mode of transportation that offers door-to-door service is


A) trucks.
B) airplanes.
C) pipelines.
D) railroads.
E) ships.

F) D) and E)
G) A) and B)

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Direct-response marketing occurs when a retailer advertises a product and makes it available through mail or telephone orders.

A) True
B) False

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A shopping center that contains both department stores and convenience stores is a community shopping center.

A) True
B) False

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D-Tree for Less Joey and Allison (husband and wife) decided that they wanted to open their own retail stores. This was something that Allison had wanted to do since her father lost his business when she was young. Joey believed that Allison would be great at running a business, so he planned to start his own business to bring in additional money. Allison first thought of opening a retail-store franchise, but felt it would be too restrictive. She finally decided to open something similar to her father's original smaller store, but to do it in a big way. She called it D-Tree for Less, and her slogan was "Dupree Back in Action." Her father's name was Dupree. The store would sell home furnishings, appliances, clothing for all, and other items in different parts of the store. Given the size of the store, Allison felt that she would need at least 30 employees just to run everything smoothly. Once Allison's store was up and running, Joey started his own large specialty store selling only fishing equipment. Joey kept his prices significantly lower than the competition, since he was going after volume business. Joey opened his store in a major shopping center in the hopes that it would bring in more foot traffic. Allison's store got so big over time that she had to build a separate warehouse to hold additional inventory and large appliances. Allison realized that this would require many new hires and a lot of training. She did not have time for it, so she delegated this responsibility to a manager. Allison knew that her business was going to thrive; she just wished her father were around to see it. -Refer to D-Tree for Less. What would Joey's store be considered?


A) Convenience store
B) Category killer
C) Department store
D) Catalog store
E) Franchise

F) D) and E)
G) All of the above

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A ____ wholesaler deals in a wide variety of products.


A) general-merchandise
B) limited-line
C) specialty-line
D) full-service
E) merchant

F) B) and D)
G) B) and C)

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The activities involved in receiving and filling customers' purchase orders are called


A) materials handling.
B) order processing.
C) physical inventory.
D) inventory control.
E) transportation.

F) A) and B)
G) A) and C)

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A general term for a middleman that actually takes title to products by buying them is a


A) functional middleman.
B) broker.
C) retailer.
D) sales agent.
E) merchant middleman.

F) C) and E)
G) C) and D)

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A carrier whose services are owned and operated by the shipper is a(n)


A) freight handler.
B) contract carrier.
C) express carrier.
D) common carrier.
E) private carrier.

F) B) and C)
G) A) and C)

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A functional middleman who does not take title to products and who is compensated by commissions paid by producers is called a(n)


A) retailer.
B) wholesaler.
C) jobber.
D) agent.
E) limited-line wholesaler.

F) A) and D)
G) C) and D)

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Which of the following accounts for an increasing percentage of total retail sales in the U.S. marketplace?


A) Middlemen
B) Nonstore retailing
C) Wholesaling
D) VMS
E) Independent retailing

F) D) and E)
G) B) and C)

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