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Institutional advertising is advertising whose purpose is to increase the demand for all brands of a good or service.

A) True
B) False

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Marquis works for a residential and commercial alarm security system company. His primary job is to find and persuade more businesses and families to start using his company's alarm services. Marquis' primary role as a salesperson is as a(n)


A) order-getter.
B) sales support person.
C) trade salesperson.
D) order-taker.
E) field representative.

F) D) and E)
G) B) and E)

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Compare and contrast institutional advertising and primary-demand advertising. Which type is the BP's "Still Working, Still Committed" campaign? Defend your answer.

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What types of public-relations tools can organizations use?

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Organizations can use a variety of publi...

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A promotion mix can be defined as communication about an organization and its products that is intended to inform, persuade, or remind target market members.

A) True
B) False

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____ advertising is illegal or unacceptable in some countries.


A) Personal
B) Cooperative
C) Comparative
D) Selective demand
E) Immediate-response

F) A) and C)
G) B) and D)

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The advertising objectives are the ____ of the advertising campaign.


A) steps
B) goals
C) evaluation
D) features
E) selling points

F) A) and B)
G) A) and C)

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Advertising designed to enhance a firm's image or reputation is called


A) public information.
B) institutional advertising.
C) publicity.
D) selective-demand advertising.
E) primary-demand advertising.

F) A) and C)
G) All of the above

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The Air Store, a retail outlet for fans and air conditioners, increased its advertising during the recent unusually hot summer days to encourage customers to make purchases quickly. This type of advertising is called ____ advertising.


A) primary-demand
B) reminder
C) immediate-response
D) institutional
E) media-oriented

F) All of the above
G) D) and E)

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Which of the following is not a characteristic of out-of-home advertising?


A) It is timely.
B) A specific geographic area can be pinpointed.
C) The message must be limited to a few words.
D) It is fairly inexpensive.
E) It is particularly suited to pictorial displays.

F) A) and E)
G) A) and B)

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National and local firms may buy ____ time on a single station that covers a particular geographic selling area.


A) spare
B) network
C) spot
D) sponsor
E) local

F) A) and C)
G) All of the above

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The objectives of public relations are to create and maintain a favorable public image.

A) True
B) False

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The most expensive but most adaptable method of the promotion mix is


A) sales promotion.
B) advertising.
C) direct mail.
D) personal selling.
E) publicity.

F) A) and D)
G) A) and C)

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Which of the following is an advantage of magazine advertising?


A) The cost is high.
B) It lacks timeliness.
C) Ads can be seen repeatedly.
D) Color ads are expensive.
E) Ads cannot be adjusted quickly to reflect current market conditions.

F) B) and D)
G) A) and B)

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If Home Depot, Delta Faucets, and Armstrong Floor Coverings pay for a television show about remodeling a kitchen on the Home and Garden Network, these companies are ____ the show.


A) buying time spots for
B) purchasing network time for
C) creating infomercials for
D) sponsoring
E) advertising

F) B) and D)
G) B) and E)

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Missionary selling consists of processing the purchases of customers who have essentially decided what they wish to buy.

A) True
B) False

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Advertising geared toward attracting not only customers but also potential investors and employees is classified as ____ advertising.


A) institutional
B) personal
C) selective-demand
D) political
E) comparative

F) A) and D)
G) A) and C)

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Mattel wants to announce some new educational benefits associated with one of its new product lines. The company writes a report of about 300 words and sends it to the media. This is called a


A) feature article.
B) publicity stunt.
C) news release.
D) press conference.
E) media report.

F) A) and B)
G) None of the above

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If a company chooses to participate with site such as Facebook and Twitter, they are participating in


A) social media.
B) the Internet.
C) personal selling.
D) advertising media.
E) out-of-home advertising.

F) None of the above
G) B) and E)

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Why is the concept of integrated marketing communications becoming more accepted?

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The concept of integrated marketing comm...

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