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An order-getter is responsible for selling products to new customers and increasing sales to present customers. Thus, she is responsible for


A) taking orders.
B) promoting products.
C) maintaining long-term relationships with current customers.
D) creative selling.
E) missionary selling.

F) A) and B)
G) All of the above

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The makeup of a promotion mix depends on many factors, including a firm's promotional resources and objectives, the target market, the product characteristics, and the feasibility of various promotional methods.

A) True
B) False

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To develop a reliable advertising platform for an ad campaign, companies should invest in


A) careful product development.
B) consumer opinion research.
C) the media most likely to reach the target market.
D) a budget larger than will be needed.
E) an advertising agency.

F) B) and E)
G) B) and D)

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The basic differences between publicity and advertising are that publicity is neither charged for by media nor controlled by the firm.

A) True
B) False

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Coupons are sent to consumers by direct mail.

A) True
B) False

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Sales promotion methods include all of the following except


A) premiums.
B) coupons.
C) rebates.
D) news releases.
E) frequent-user incentives.

F) B) and D)
G) All of the above

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Tyler is searching through his company's files of its customers to choose ones that would most likely be interested in the new product line his company has developed. Which stage of the personal-selling process is this?


A) Making the presentation
B) Approaching the prospect
C) Prospecting
D) Following up
E) Closing the sale

F) D) and E)
G) B) and D)

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Buying 10-, 20-, 30-, and 60-second announcement periods during the programming day of a television station is known as


A) sponsoring a show.
B) buying network time.
C) buying local time.
D) buying regional time.
E) buying spot time.

F) A) and B)
G) B) and D)

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Marketers are still unsure about how best to use which of the following media?


A) Television
B) Banner ads
C) Infomercials
D) Social media
E) Radio

F) A) and D)
G) B) and E)

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In creating the advertising platform for one of its products, Gems, Inc., will include important selling points such as


A) features that competing products lack.
B) objectives pertaining to brand awareness.
C) an analysis of the advertising target.
D) objectives to improve consumer attitudes.
E) the appropriate media selections.

F) D) and E)
G) A) and C)

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Mass media advertising is used more today because of its low costs and its predictable audience sizes.

A) True
B) False

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Automobile manufacturers advertise their cars on the Internet, radio, television, and billboards; in newspapers and magazines; and by direct mail. In this example, radio, TV, newspapers, magazines, and direct mail are called advertising


A) targets.
B) campaigns.
C) strategies.
D) blitzes.
E) media.

F) A) and E)
G) B) and E)

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An advertisement in which the benefits of using Advil instead of Tylenol are discussed is ____ advertising.


A) advocacy
B) primary-demand
C) comparative
D) reminder
E) institutional

F) C) and D)
G) A) and E)

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To announce the acquisition of Snapple Beverage Corp. by the Quaker Oats Company, Quaker executives invited several news organizations to its headquarters to get details on, and ask questions about, the purchase. This is an example of a press conference.

A) True
B) False

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Does promotion increase prices? Use a specific example to help explain your answer.

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Answered by ExamLex AI

Answered by ExamLex AI

Promotion does not inherently increase t...

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JCPenney ran a newspaper ad stating, "We are the friendliest store in town." This is an example of ____ advertising.


A) institutional
B) primary-demand
C) comparative
D) cooperative
E) long-term

F) A) and E)
G) None of the above

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First National Bank of Chicago is seeking an independent firm that will plan, produce, and place its ads in local media. First National Bank should look for a(n)


A) advertising agency.
B) public relations firm.
C) trade affiliation.
D) merchants' association.
E) referral agency.

F) A) and D)
G) A) and E)

Correct Answer

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Most likely, the success of a salesperson in selling his product to a new prospect depends on


A) whether he is an acquaintance of that person.
B) how much knowledge he displays about that prospect's needs.
C) how much commission he will get for the sale.
D) how long he can talk about the features of the product.
E) how well he can respond to objections.

F) A) and B)
G) A) and C)

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Describe how and why a point-of-purchase display is set up and used in a retail store.

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Answered by ExamLex AI

A point-of-purchase display is set up in...

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Information about a company, its employees, or its products that is published or broadcast in the mass media free of charge is called


A) advertising.
B) publicity.
C) notoriety.
D) promotion.
E) personal selling.

F) None of the above
G) C) and D)

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