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What term describes the traditional approach of teaching trainees to reproduce specific behaviours in similar settings and situations as those experienced in training?


A) routine practice
B) routine training
C) routine expertise
D) routine knowledge

E) B) and D)
F) A) and B)

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In a way, training objectives serve to connect the needs analysis process with other elements of a training program.

A) True
B) False

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What is the purpose of providing trainees with feedback and knowledge of results and what are the five reasons that feedback is critical for learning.

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The purpose of providing trainees with f...

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The notion of metacognitive strategies includes two primary functions, control and monitoring.

A) True
B) False

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According to Gagné, it is critical that trainers identify and break down tasks into individual steps which are then organized in a logical and meaningful manner.

A) True
B) False

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Based on a needs analysis, your company has decided that its sales force are in need of training so as to drive greater sales in specific target markets. From a resource perspective, your company does not have the training resources to design and deliver this type of training. As such, senior management has requested that you develop a Request for Proposal (RFP) to identify a potential service provider for your sales training. What are some of the potential categories/sections you would use to prepare your company's RFP?

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Students should refer to the eight categ...

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Which of the following is NOT one of the categories from Bloom's taxonomy of learning objectives?


A) synthesize
B) Bloom's Analyze
C) Bloom's Evaluate
D) create

E) A) and B)
F) A) and C)

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Of the three broad training methods, the textbook concludes that "off-the-job" training methods are the most effective.

A) True
B) False

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What is the main reason for misalignment between a request for proposal and the actual training program delivered to an organization?


A) The organization extended its search to a limited number of trainers.
B) The organization overstated the positives of the requested training.
C) The organization was not honest about the resources it had available.
D) The organization did not describe its most critical training needs.

E) C) and D)
F) B) and C)

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