Correct Answer
verified
View Answer
Multiple Choice
A) systems integrator
B) decentralized agency
C) functional supplier
D) industrial facilitator
E) industrial distributor
Correct Answer
verified
Short Answer
Correct Answer
verified
Multiple Choice
A) wait until the last sentence to demand money
B) tell the reader what to do by using such phrases as "Act now"
C) use expressions like "Why not buy now?" to give the reader the feeling of having a choice
D) remind the reader the offer being made in the sales letter will never be canceled
E) assume the reader is intelligent enough to know what needs to be done and avoid repeating information provided in the body of the letter
Correct Answer
verified
Multiple Choice
A) loser
B) sub-prime
C) prime
D) standard
E) reject
Correct Answer
verified
Multiple Choice
A) in-house talent agency
B) network seller
C) decentralized purchasing corporation
D) systems integrator
E) functional supplier
Correct Answer
verified
True/False
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) inbound telemarketing
B) bounce-back telemarketing
C) outbound telemarketing
D) seminar marketing
E) convention marketing
Correct Answer
verified
Multiple Choice
A) introductory prospect
B) suspect
C) qualified prospect
D) referred lead
E) listed lead
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) The list could be out of date.
B) The list probably contains inaccurate information.
C) The list may contain new names she has not heard of before.
D) The list may contain people who are overwhelmed with sales solicitations.
E) There may be other lists that are better suited for her needs.
Correct Answer
verified
Essay
Correct Answer
verified
View Answer
Multiple Choice
A) build partnerships between the selling firm and the buying firm
B) increase the company's sales budget
C) generate leads for the local salesperson
D) blanket a particular geographic area with sales letters
E) improve the salesperson's ability to make custom sales presentations
Correct Answer
verified
Essay
Correct Answer
verified
View Answer
Short Answer
Correct Answer
verified
View Answer
Multiple Choice
A) cold call
B) study customers' responses to product features and benefits
C) make sales repetition
D) close the sale
E) qualify leads for future follow-up
Correct Answer
verified
Multiple Choice
A) It is a relatively new technique.
B) It requires a large amount of information about the prospect in advance of the initial contact.
C) Most purchasing agents welcome this method of prospecting.
D) It can waste a lot of the salesperson's time.
E) All of the above statements about the cold calling method are true.
Correct Answer
verified
Multiple Choice
A) "Our Dalcon 4000 machine is on its last legs."
B) "Our sales for this year are expected to increase by 25 percent."
C) "Maria Mintz, the director of the purchasing department, makes all the decisions about major equipment purchases."
D) "My department's equipment budget is larger than last year's."
E) Any of the above
Correct Answer
verified
Multiple Choice
A) cold calling
B) the endless-chain method of prospecting
C) personalized telemarketing
D) bounce-back prospecting
E) lead qualification
Correct Answer
verified
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