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_____ are sources of external secondary data.


A) Customer letters
B) U.S. census reports
C) Accounts receivable reports
D) Warranty cards
E) Sales invoices

F) A) and E)
G) A) and B)

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A _____ is an observable item that is used as a measure on a questionnaire.


A) variable
B) construct
C) quota
D) hypothesis
E) parameter

F) All of the above
G) C) and D)

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Scholarly sources are used to obtain external secondary data.

A) True
B) False

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The logical starting point in searching for secondary data is to look for data in government documents and websites.

A) True
B) False

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A conceptual model becomes a theoretical model when:


A) a full-scale study is likely to cost more than an exploratory study.
B) a literature review and the available secondary data are inadequate to suggest strong candidates for explaining dependent variables of interest.
C) a literature review or an exploratory research is sufficient to support the model's pictured relationships between variables.
D) the dependent variables identified in the model are constructs.
E) the independent variables identified in the model are constructs.

F) A) and B)
G) C) and D)

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A(n) _____ hypothesis is a statistical hypothesis that is tested for possible rejection under the assumption that it is true.


A) marginal
B) test
C) null
D) theoretical
E) alternative

F) A) and E)
G) A) and B)

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Before using census data, researchers need to consider the timeliness of the data.

A) True
B) False

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Syndicated data is the data available for free on various blogs and websites.

A) True
B) False

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False

The major reason for using government documents as secondary data sources is that they _____.


A) are easily available in all marketing blogs
B) provide predefined categories of variables that always meet user requirements
C) are detailed, complete, and consistent
D) provide the most up-to-date information
E) are available for a wide range of topics

F) A) and E)
G) A) and D)

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Explain the objectives of doing a literature review.

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A literature review is a comprehensive e...

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Which of the following statements is true about consumer panels?


A) They provide accurate and specific reporting of socially sensitive expenditures.
B) They are more expensive than primary data collection methods.
C) They provide information that is limited to the data collected at the point of purchase.
D) They only provide information about the intentions or propensities to purchase.
E) They are the most readily available sources of secondary data.

F) A) and E)
G) None of the above

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How is a construct different from a variable? Give two examples of each.

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A variable is an observable item that is...

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Explain the importance of internal secondary data.

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A company's own internal information is the logical starting point in searching for secondary data. Many organizations fail to realize the wealth of information their own records contain. Additionally, internal data are the most readily available and can be accessed at little or no cost at all. Internal data sources can be highly effective in helping decision makers plan new-product introductions or new distribution outlets. A lot of internal company information is available for marketing research activities. If maintained and categorized properly, internal data can be used to analyze product performance, customer satisfaction, distribution effectiveness, and segmentation strategies. These forms of internal data are also useful for planning product deletions, promotional strategies, competitive intelligence, and customer service tactics.

_____ consist of large samples of households that have agreed to provide detailed data for an extended period of time.


A) Netnographers
B) Consumer panels
C) Focus groups
D) Ethnographers
E) Mystery shoppers

F) A) and D)
G) C) and D)

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The cost of collecting data using consumer panels is higher than the cost of using primary data collection methods.

A) True
B) False

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The failure to reject a null hypothesis means that the null hypothesis is definitely true.

A) True
B) False

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Which of the following hypotheses is always tested by statisticians and market researchers?


A) Test hypothesis
B) Alternative hypothesis
C) Null hypothesis
D) Theoretical hypothesis
E) Rejection hypothesis

F) A) and B)
G) B) and D)

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A positive relationship is an association between two variables in which they increase or decrease together.

A) True
B) False

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In the context of developing a conceptual model, a(n) _____ is the construct researchers are seeking to explain.


A) dependent variable
B) independent variable
C) positive relationship
D) negative relationship
E) null hypothesis

F) D) and E)
G) C) and E)

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_____ data is market research data that is collected, packaged, and sold to many different firms.


A) Syndicated
B) Noncommercial
C) Open source
D) Government
E) Standardized

F) C) and D)
G) B) and D)

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A

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