Question 1

Corina supervises 12 cashiers at Prime Grocers.Lately,the cashiers have had several instances of substantial cash shortages because Corina has not been verifying their initial cash amounts.When approached by her manager about this situation,Corina replied,"The cashiers are lazy and just do not care." Which of the following traits is Corina exhibiting?

Accepted Answer

A)   Sense of humor
B)   External locus of control
C)   Empathy
D)   Sense of responsibilityE) A) and B)
F) None of the above

Question 2

In the context of approaches to leadership,transactional leaders:

Accepted Answer

A)   view incentives and monitoring as effective means to ensure subordinates complete the organization's objectives.
B)   focus on leading by influencing and developing their people.
C)   address the spiritual developmental needs of followers.
D)   view people as the means through which to accomplish the organization's objectives.E) B) and C)
F) None of the above

Question 3

According to the theory of path-goal leadership,_____ behavior involves telling followers what to do and how they are to do it.

Accepted Answer

A)   supportive
B)   directive
C)   participative
D)   achievementE) A) and B)
F) A) and C)

Question 4

Which of the following best describes servant leaders?

Accepted Answer

A)   They put other people's needs, aspirations, and interests above their own.
B)   They view people as the means through which to accomplish the organization's objectives.
C)   They retain a great deal of authority and often dictate instructions to employees.
D)   They believe that they play an important role at a company rather than an unimportant one.E) A) and D)
F) None of the above

Question 5

According to the path-goal theory of leadership,leaders should adjust their degree of task and relationship behavior in response to the growing maturity of their followers.

Accepted Answer

A) True 
 B)False

Question 6

The _____ theory of leadership suggests that the primary activities of a leader are to make desirable and achievable rewards available to organization members who attain organizational objectives and to clarify the kinds of behavior that must be performed to earn those rewards.

Accepted Answer

A)   contingency
B)   X and Y
C)   life cycle
D)   path-goalE) All of the above
F) B) and C)

Question 7

People who blame others or events beyond their control when something goes wrong are said to have a(n) :

Accepted Answer

A)   external locus of control.
B)   democratic leadership style.
C)   internal locus of control.
D)   authoritarian leadership style.E) None of the above
F) B) and C)

Question 8

According to Fiedler's contingency model,whether relationship-oriented or task-oriented leaders perform better depends onthree characteristics of the situation:

Accepted Answer

A)   type of organization, effectiveness of group, and time available.
B)   leader-member relations, task structure, and the position power of the leader.
C)   tolerance of ambiguity, problem or task, and need for independence.
D)   relationship behavior, task behavior, and maturity of followers.E) B) and D)
F) None of the above

Question 9

If a department,team,or other work group has little experience in making its own decisions,the supervisor:

Accepted Answer

A)   should use a democratic leadership style.
B)   may find that an authoritarian approach is easier to use.
C)   may effectively use a participatory decision-making approach.
D)   should delegate decisions to groups.E) None of the above
F) A) and B)

Question 10

According to which theory should leaders adjust the degree of task and relationship behavior in response to the growing maturity of their followers?

Accepted Answer

A)   Life cycle theory of leadership
B)   Fiedler's contingency theory of leadership
C)   Path-goal theory of leadership
D)   X and Y theory of leadershipE) A) and C)
F) B) and C)

Question 11

In the initial stages,when the followers have not acquired the required maturity,for which of the following combinations of task and relationship behavior should a leader opt?

Accepted Answer

A)   High task and low relationship behavior
B)   High task and high relationship behavior
C)   Low task and high relationship behavior
D)   Low task and low relationship behaviorE) A) and C)
F) A) and B)

Question 12

The factor that differentiates transformational leadership from transactional leadership is that transformational leaders:

Accepted Answer

A)   focus on leading by adhering to tasks.
B)   view incentives and monitoring as effective means to ensure subordinates complete the organization's objectives.
C)   view people as the means through which to accomplish the organization's objectives.
D)   adjust their degree of task and relationship behavior in response to the growing maturity of their followers.E) A) and B)
F) None of the above

Question 13

In _____,efficiency in operations results from arranging conditions of work in such a way that human elements interfere to a minimum degree.

Accepted Answer

A)   authority-compliance
B)   impoverished management
C)   team management
D)   laissez-faireE) A) and B)
F) A) and C)

Question 14

Who among the following best exemplifies a laissez-faire leader?

Accepted Answer

A)   Will, who blames his team members for his poor performance ratings
B)   Edgar, a manager who lets his employees work as they wish and seldom interferes
C)   George, a team lead who makes decisions himself and gives instructions to his team members
D)   Hannah, who encourages her subordinates to come up with solutions to problemsE) B) and C)
F) A) and D)

Question 15

According to the theory of path-goal leadership,a leader should:

Accepted Answer

A)   be more relationship-oriented rather than task-oriented.
B)   put other people's needs, aspirations, and interests above his or her own.
C)   exhibitdirective, participative, achievement, and supportive behaviors.
D)   adapt his or her behavior according to followers' maturity.E) A) and D)
F) A) and C)

Question 16

Which leadership style is most likely to be effective for an organization that expects supervisors to manage large numbers of employees?

Accepted Answer

A)   Democratic
B)   Laissez-faire
C)   Authoritarian
D)   PermissiveE) C) and D)
F) None of the above

Question 17

Who among the following most likely has an external locus of control?

Accepted Answer

A)   Will, who blames his team members for his poor performance ratings
B)   Violet, who believes that her hard work led to her promotion
C)   George, a team lead who makes decisions and gives instructions to his team members
D)   Hannah, who encourages her subordinates to come up with solutions to problemsE) B) and C)
F) A) and C)

Question 18

Who among the following most likely has an internal locus of control?

Accepted Answer

A)   Will, who blames his team members for his poor performance ratings
B)   Violet, who believes that her hard work led to her promotion
C)   George, a team lead who makes decisions and gives instructions to his team members
D)   Hannah, who encourages her subordinates to come up with solutions to problemsE) C) and D)
F) B) and C)

Question 19

With authoritarian leadership,a supervisor allows employees to participate in decision making and problem solving.

Accepted Answer

A) True 
 B)False

Question 20

According to the theory of path-goal leadership,participative behavior involves:

Accepted Answer

A)   telling followers what to do and how they are to do it.
B)   setting a challenging goal for a follower to meet and expressing confidence that the follower can meet this challenge.
C)   seeking input from followers about methods for improving business operations.
D)   recognizing that above all, followers are human beings.E) A) and B)
F) B) and C)

Exam 8: The Supervisor As Leader

People who blame others or events beyond their control when something goes wrong are said to have a(n) :

Correct Answer
verified

In _____,efficiency in operations results from arranging conditions of work in such a way that human elements interfere to a minimum degree.

Correct Answer
verified

If a department,team,or other work group has little experience in making its own decisions,the supervisor:

Correct Answer
verified

Who among the following best exemplifies a laissez-faire leader?

Correct Answer
verified

In the initial stages,when the followers have not acquired the required maturity,for which of the following combinations of task and relationship behavior should a leader opt?

Correct Answer
verified

Who among the following most likely has an internal locus of control?

Correct Answer
verified

The factor that differentiates transformational leadership from transactional leadership is that transformational leaders:

Correct Answer
verified

Who among the following most likely has an external locus of control?

Correct Answer
verified

Which of the following best describes servant leaders?

Correct Answer
verified

According to the theory of path-goal leadership,_____ behavior involves telling followers what to do and how they are to do it.

Correct Answer
verified

According to which theory should leaders adjust the degree of task and relationship behavior in response to the growing maturity of their followers?

Correct Answer
verified

In the context of approaches to leadership,transactional leaders:

Correct Answer
verified

The _____ theory of leadership suggests that the primary activities of a leader are to make desirable and achievable rewards available to organization members who attain organizational objectives and to clarify the kinds of behavior that must be performed to earn those rewards.

Correct Answer
verified

According to the theory of path-goal leadership,participative behavior involves:

Correct Answer
verified

According to the path-goal theory of leadership,leaders should adjust their degree of task and relationship behavior in response to the growing maturity of their followers.

Correct Answer
verified

Correct Answer
verified

With authoritarian leadership,a supervisor allows employees to participate in decision making and problem solving.

Correct Answer
verified

Which leadership style is most likely to be effective for an organization that expects supervisors to manage large numbers of employees?

Correct Answer
verified

According to Fiedler's contingency model,whether relationship-oriented or task-oriented leaders perform better depends onthree characteristics of the situation:

Correct Answer
verified

According to the theory of path-goal leadership,a leader should:

Correct Answer
verified

Exam 8: The Supervisor As Leader

People who blame others or events beyond their control when something goes wrong are said to have a(n) :

Correct AnswerverifiedShow Answer

In _____,efficiency in operations results from arranging conditions of work in such a way that human elements interfere to a minimum degree.

Correct AnswerverifiedShow Answer

If a department,team,or other work group has little experience in making its own decisions,the supervisor:

Correct AnswerverifiedShow Answer

Who among the following best exemplifies a laissez-faire leader?

Correct AnswerverifiedShow Answer

In the initial stages,when the followers have not acquired the required maturity,for which of the following combinations of task and relationship behavior should a leader opt?

Correct AnswerverifiedShow Answer

Who among the following most likely has an internal locus of control?

Correct AnswerverifiedShow Answer

The factor that differentiates transformational leadership from transactional leadership is that transformational leaders:

Correct AnswerverifiedShow Answer

Who among the following most likely has an external locus of control?

Correct AnswerverifiedShow Answer

Which of the following best describes servant leaders?

Correct AnswerverifiedShow Answer

According to the theory of path-goal leadership,_____ behavior involves telling followers what to do and how they are to do it.

Correct AnswerverifiedShow Answer

According to which theory should leaders adjust the degree of task and relationship behavior in response to the growing maturity of their followers?

Correct AnswerverifiedShow Answer

In the context of approaches to leadership,transactional leaders:

Correct AnswerverifiedShow Answer

The _____ theory of leadership suggests that the primary activities of a leader are to make desirable and achievable rewards available to organization members who attain organizational objectives and to clarify the kinds of behavior that must be performed to earn those rewards.

Correct AnswerverifiedShow Answer

According to the theory of path-goal leadership,participative behavior involves:

Correct AnswerverifiedShow Answer

According to the path-goal theory of leadership,leaders should adjust their degree of task and relationship behavior in response to the growing maturity of their followers.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

With authoritarian leadership,a supervisor allows employees to participate in decision making and problem solving.

Correct AnswerverifiedShow Answer

Which leadership style is most likely to be effective for an organization that expects supervisors to manage large numbers of employees?

Correct AnswerverifiedShow Answer

According to Fiedler's contingency model,whether relationship-oriented or task-oriented leaders perform better depends onthree characteristics of the situation:

Correct AnswerverifiedShow Answer

According to the theory of path-goal leadership,a leader should:

Correct AnswerverifiedShow Answer

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