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Which of the following statements is true about microblogging?


A) Their key use is to share ideas, obtain feedback, and mobilize a community.
B) Their key use is to distribute time-sensitive information, share opinions, virally spread ideas, run contests and promotions, solicit feedback, provide customer support, track commentary on firms / products /
Issues, and organize protests.
C) Their key use is to discover and reinforce affiliations, identify experts, message individuals or groups, and virally share media.
D) Their key use is to poll a diverse crowd and aggregate opinions to form a forecast of an eventual outcome.
E) Their key use is to collaborate on common tasks or to create a common knowledge base.

F) D) and E)
G) A) and E)

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_____ is tasked with creating policies, providing support, training, guidance and development expertise for and monitoring of a firm's social media efforts.


A) SMART
B) A public relations team
C) A spokesperson
D) A media team
E) SWOT

F) B) and C)
G) C) and D)

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_____ represent a method for organizing tweets where keywords are preceded by the # character.


A) Trackbacks
B) Hash tags
C) Twitter rolls
D) Feeds
E) Mash-ups

F) A) and B)
G) B) and E)

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Most mainstream news outlets have begun supplementing their content with blogs that can offer greater depth, more detail, and deadline-free timeliness.

A) True
B) False

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A(n) _____ refers to an Internet vandal and mischief maker.


A) avatar
B) troll
C) sock puppet
D) poltergeist
E) gadfly

F) A) and C)
G) C) and D)

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Any Twitter user can create hash tags to organize tweets by simply appending a # character before a character.

A) True
B) False

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Not all crowdsourcing efforts are financially motivated.

A) True
B) False

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Which of the following statements about blogging is true?


A) Firms can ignore blogs without any consequences because blogs do not reflect real concerns of people.
B) Blog comments can be a hothouse for spam and the disgruntled.
C) Despite their popularity, blogs do not offer more detail than mainstream media outlets do.
D) Newspapers offer greater depth than blogs.
E) Current and archived posts are not easily searchable in blogs.

F) A) and E)
G) None of the above

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What advantage do folksonomies have over the specialized lexicon of experts?


A) Classification schemes are created by users, who understand them best.
B) It helps avoid information overload by distributing content via feeds rather than e-mail.
C) It spares the users from having to continually visit sites to find out what's new.
D) They offer efficient tagging by combining two or more technologies or data feeds into a single, integrated tool.
E) Folksonomies are lightweight, browser-friendly, and often make a Web site interface as rich as a desktop application.

F) A) and B)
G) B) and D)

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The long tail nature of the blogging phenomenon is demonstrated by:


A) many blogs which are more popular than most mainstream media publications.
B) the niche content that is discoverable through search engines and that is often shared via other types of social media.
C) most popular blogs offering cutting-edge news and commentary on a wide range of political, social, and economic topics.
D) the higher valuation of many top-ranked blogs, compared to that of publicly traded papers.
E) top blogs operating on shoestring budgets, yet snaring several hundred thousand dollars a month in ad revenue.

F) None of the above
G) A) and B)

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An online identity expressed by an animated or cartoon figure is known as a(n) _____.

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A(n) _____ is a fake online persona created to promote a particular point of view, often in praise of a firm, product, or individual.


A) avatar
B) troll
C) sock puppet
D) poltergeist
E) gadfly

F) D) and E)
G) A) and C)

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Which of the following statements is true about corporations and blogging?


A) Corporations that blog have to be careful about editors filtering their ideas.
B) Since corporate blogging offers a one-sided dialogue, people outside the corporation cannot provide feedback about the corporation's products or services.
C) Corporate blogs have a limit on page size, and word count.
D) CEOs use blogs for purposes that include a combination of marketing, sharing ideas, press response, image shaping, and reaching consumers directly.
E) Corporate blogs can be published to the public only through the mainstream media.

F) B) and D)
G) C) and D)

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Which of the following statements holds true for Wikis?


A) Their key use is to share ideas, obtain feedback, and mobilize a community.
B) Their key use is to distribute time-sensitive information, share opinions, virally spread ideas, run contests and promotions, solicit feedback, provide customer support, track commentary on firms / products /
Issues, and organize protests.
C) Their key use is to discover and reinforce affiliations, identify experts, message individuals or groups, and virally share media.
D) Their key use is to poll a diverse crowd and aggregate opinions to form a forecast of an eventual outcome.
E) Their key use is to collaborate on common tasks or to create a common knowledge base.

F) A) and B)
G) A) and C)

Correct Answer

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RSS is an acronym that stands for "really simple syndication".

A) True
B) False

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What are prediction markets? How have firms leveraged the concept to suit their commercial needs? What are the concerns associated with prediction markets?

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In many cases where topics are complex, ...

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Links in a blog post that refer readers back to cited sources are called _____.

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Friendster is an online service that allows members to establish contact with other members, consolidate those contacts, and share online information with those contacts. Friendster is an example of a:


A) social network.
B) virtual world.
C) syndication service.
D) folksonomy.
E) content management system.

F) A) and E)
G) D) and E)

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_____ is a term that refers to digital audio or video files served as a series of programs or a multimedia blog.


A) Voice tweets
B) Mp3s
C) Folksonomies
D) Rich media
E) Podcasts

F) A) and C)
G) B) and D)

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Twitter has made its data available for free to other developers via application programming interfaces.

A) True
B) False

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