Question 1

When the American Telephone and Telegraph Company (AT&T)  was recently building a new, multistory complex in downtown Kansas City, the work site was probably inspected for hazardous conditions by personnel from the

Accepted Answer

A)  National Transportation Safety Board.
B)  National Labor Safety Board.
C)  National Fire Safety Training School.
D)  Occupational Safety and Health Administration.
E)  Federal Communications Commission.F) B) and E)
G) A) and E)

Question 2

Critics of comparable worth argue that

Accepted Answer

A)  laws should be enacted to assist the market's pricing mechanism.
B)  the market has determined the worth of certain female-dominated jobs.
C)  artificially inflating salaries for female-dominated occupations would bring about equality.
D)  states have not enacted laws requiring equal pay for comparable work in government positions.
E)  this issue encourages women to keep their low-paying jobs rather than seek higher-paying ones.F) A) and D)
G) A) and C)

Question 3

The process of attracting qualified job applicants is called

Accepted Answer

A)  development.
B)  orientation.
C)  selection.
D)  training.
E)  recruiting.F) A) and B)
G) B) and E)

Question 4

Activities that increase employee satisfaction such as satisfaction surveys, employee communication programs, exit interviews, and fair treatment are all part of which phase of the human resources management process?

Accepted Answer

A)  Benefits and compensation
B)  Job analysis
C)  Developing human resources
D)  Maintaining human resources
E)  Acquiring human resourcesF) D) and E)
G) A) and C)

Question 5

A performance appraisal serves all of the following purposes except which of the following?

Accepted Answer

A)  It lets workers know how well they are doing.
B)  It allows the employee to see where he or she ranks against all the other employees in the company.
C)  It provides an effective basis for distributing rewards.
D)  It lets workers know how they can do better in the future.
E)  It helps the organization monitor its employee selection, training, and development activities.F) B) and E)
G) B) and C)

Question 6

A type of compensation that is some percentage of sales revenue is

Accepted Answer

A)  an hourly wage.
B)  a bonus.
C)  profit-sharing.
D)  a commission.
E)  salary.F) A) and B)
G) A) and E)

Question 7

Fred Saunders receives $50,000 a year as a manager. This type of compensation is called

Accepted Answer

A)  benefits.
B)  bonus.
C)  shift premium.
D)  salary.
E)  time wage.F) C) and E)
G) A) and B)

Question 8

OSHA is charged with enforcing Title VII.

Accepted Answer

A) True 
 B)False

Question 9

If Jennifer is told by her superior that one of her goals for the year is to raise her sales figures by 10 percent over last year, she is being appraised using which type of method?

Accepted Answer

A)  Subjective
B)  Judgmental
C)  Objective
D)  Quantitative
E)  QualitativeF) A) and B)
G) A) and C)

Question 10

A list of skills, abilities, education, and experience required for a position is called a job analysis.

Accepted Answer

A) True 
 B)False

Question 11

Performance feedback is most effective when managers

Accepted Answer

A)  communicate tactfully and honestly with employees being appraised.
B)  stress the feedback interview more than the evaluation interview.
C)  stress positive performance and downplay negative performance.
D)  stress the evaluation interview more than the feedback interview.
E)  evaluate their subordinates on a daily basis.F) B) and D)
G) B) and C)

Question 12

When sales drop each summer at Vail Mountain Resorts, a high-quality destination ski area, the resort owners temporarily have too many employees to service the reduced number of tourists that enjoy the area during the warmer months. In this situation, the resorts most likely would

Accepted Answer

A)  hire more workers.
B)  lay off workers.
C)  fire as many workers as possible.
D)  allow production workers to relax more on the production line.
E)  force all of the extra workers to seek early retirement.F) A) and C)
G) D) and E)

Question 13

​Men and women must be paid the same wage when they are doing equal jobs is required under the

Accepted Answer

A)  ​Equal Pay Act.
B)  ​National Labor Relations Act.
C)  ​Fair Labor Standards Act.
D)  ​Labor Management Relations Act.E) A) and C)
F) B) and C)

Question 14

Why does the selection process focus not on choosing the applicant with the most qualifications but on choosing the applicant with the most appropriate qualifications for the job?

Accepted Answer

The Human Resources Manager develops a p...

Question 15

There are at least four methods for reducing the number of employees when sales demand is really down. Name each and define the term.

Accepted Answer

Reduction of employees may take four for...

Question 16

HR Solutions, Inc. (HRSI) 
HR Solutions, Inc. (HRSI)  is a human resources management company that specializes in helping small companies learn the right ways of handling human resources issues and activities. The company teaches the different activities that are involved in HR management, as well as teaching companies how to plan for the futur
HRSI is in the process of hiring new employees. This is a critical decision for the company because it is supposed to be the expert on this issu
-Refer to HR Solutions, Inc. HRSI hopes that all companies can downsize simply by attrition, a word that, in this context, refers to

Accepted Answer

A)  increasing quality.
B)  being dismissed from the workforce.
C)  people leaving the company.
D)  retiring early because employees are within a few years of retirement anyway.
E)  an increasing amount of work per employee.F) A) and D)
G) A) and C)

Question 17

Define human resources management (HRM), and discuss the overall activities involved in each of its three main phases.

Accepted Answer

Human resources management consists of a...

Question 18

There are three forms of performance feedback interviews. In the tell-and-sell approach, the

Accepted Answer

A)  employee tells his superior how he thinks he has performed and tries to sell the superior on how great he is.
B)  employee listens as the superior tells him how bad his performance over the past year has been, and then the superior attempts to get him to agree to leave the company.
C)  superior tells the employee what his perception of the employee's performance has been, and then the employee tries to sell him on his view of his own performance.
D)  superior tells the employee how great his performance has been, and then the superior tries to sell him on accepting a position in another department of the company.
E)  superior tells the employee how good or bad the employee's performance has been and then attempts to persuade the employee to accept this evaluation.F) A) and E)
G) C) and D)

Question 19

Legislation regarding personnel practices has been primarily in the areas of employee rights, job safety, and elimination of discrimination.

Accepted Answer

A) True 
 B)False

Question 20

Information on evolving technologies, industry staffing practices, projected economic trends, the particular company's future business ventures, new products, and projected expansions or contractions of certain product lines can be helpful in predicting

Accepted Answer

A)  human resources supply.
B)  the level of industry unemployment.
C)  human resources demand.
D)  the quality of new applicants in the job market.
E)  trends in the global market with regard to new skills.F) C) and D)
G) A) and E)

Exam 9: Attracting and Retaining the Best Employees

A performance appraisal serves all of the following purposes except which of the following?

Correct Answer
verified

Why does the selection process focus not on choosing the applicant with the most qualifications but on choosing the applicant with the most appropriate qualifications for the job?

Correct Answer
verified
The Human Resources Manager develops a p...
View Answer

If Jennifer is told by her superior that one of her goals for the year is to raise her sales figures by 10 percent over last year, she is being appraised using which type of method?

Correct Answer
verified

There are three forms of performance feedback interviews. In the tell-and-sell approach, the

Correct Answer
verified

When the American Telephone and Telegraph Company (AT&T) was recently building a new, multistory complex in downtown Kansas City, the work site was probably inspected for hazardous conditions by personnel from the

Correct Answer
verified

The process of attracting qualified job applicants is called

Correct Answer
verified

When sales drop each summer at Vail Mountain Resorts, a high-quality destination ski area, the resort owners temporarily have too many employees to service the reduced number of tourists that enjoy the area during the warmer months. In this situation, the resorts most likely would

Correct Answer
verified

Information on evolving technologies, industry staffing practices, projected economic trends, the particular company's future business ventures, new products, and projected expansions or contractions of certain product lines can be helpful in predicting

Correct Answer
verified

Activities that increase employee satisfaction such as satisfaction surveys, employee communication programs, exit interviews, and fair treatment are all part of which phase of the human resources management process?

Correct Answer
verified

OSHA is charged with enforcing Title VII.

Correct Answer
verified

Define human resources management (HRM), and discuss the overall activities involved in each of its three main phases.

Correct Answer
verified
Human resources management consists of a...
View Answer

Performance feedback is most effective when managers

Correct Answer
verified

Fred Saunders receives $50,000 a year as a manager. This type of compensation is called

Correct Answer
verified

A type of compensation that is some percentage of sales revenue is

Correct Answer
verified

Critics of comparable worth argue that

Correct Answer
verified

A list of skills, abilities, education, and experience required for a position is called a job analysis.

Correct Answer
verified

There are at least four methods for reducing the number of employees when sales demand is really down. Name each and define the term.

Correct Answer
verified
Reduction of employees may take four for...
View Answer

Men and women must be paid the same wage when they are doing equal jobs is required under the

Correct Answer
verified

Correct Answer
verified

Legislation regarding personnel practices has been primarily in the areas of employee rights, job safety, and elimination of discrimination.

Correct Answer
verified

Exam 9: Attracting and Retaining the Best Employees

A performance appraisal serves all of the following purposes except which of the following?

Correct AnswerverifiedShow Answer

Why does the selection process focus not on choosing the applicant with the most qualifications but on choosing the applicant with the most appropriate qualifications for the job?

Correct AnswerverifiedThe Human Resources Manager develops a p...View AnswerShow Answer

If Jennifer is told by her superior that one of her goals for the year is to raise her sales figures by 10 percent over last year, she is being appraised using which type of method?

Correct AnswerverifiedShow Answer

There are three forms of performance feedback interviews. In the tell-and-sell approach, the

Correct AnswerverifiedShow Answer

When the American Telephone and Telegraph Company (AT&T) was recently building a new, multistory complex in downtown Kansas City, the work site was probably inspected for hazardous conditions by personnel from the

Correct AnswerverifiedShow Answer

The process of attracting qualified job applicants is called

Correct AnswerverifiedShow Answer

When sales drop each summer at Vail Mountain Resorts, a high-quality destination ski area, the resort owners temporarily have too many employees to service the reduced number of tourists that enjoy the area during the warmer months. In this situation, the resorts most likely would

Correct AnswerverifiedShow Answer

Information on evolving technologies, industry staffing practices, projected economic trends, the particular company's future business ventures, new products, and projected expansions or contractions of certain product lines can be helpful in predicting

Correct AnswerverifiedShow Answer

Activities that increase employee satisfaction such as satisfaction surveys, employee communication programs, exit interviews, and fair treatment are all part of which phase of the human resources management process?

Correct AnswerverifiedShow Answer

OSHA is charged with enforcing Title VII.

Correct AnswerverifiedShow Answer

Define human resources management (HRM), and discuss the overall activities involved in each of its three main phases.

Correct AnswerverifiedHuman resources management consists of a...View AnswerShow Answer

Performance feedback is most effective when managers

Correct AnswerverifiedShow Answer

Fred Saunders receives $50,000 a year as a manager. This type of compensation is called

Correct AnswerverifiedShow Answer

A type of compensation that is some percentage of sales revenue is

Correct AnswerverifiedShow Answer

Critics of comparable worth argue that

Correct AnswerverifiedShow Answer

A list of skills, abilities, education, and experience required for a position is called a job analysis.

Correct AnswerverifiedShow Answer

There are at least four methods for reducing the number of employees when sales demand is really down. Name each and define the term.

Correct AnswerverifiedReduction of employees may take four for...View AnswerShow Answer

​Men and women must be paid the same wage when they are doing equal jobs is required under the

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Legislation regarding personnel practices has been primarily in the areas of employee rights, job safety, and elimination of discrimination.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified
The Human Resources Manager develops a p...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Human resources management consists of a...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Reduction of employees may take four for...
View Answer

Men and women must be paid the same wage when they are doing equal jobs is required under the

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified