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The adjourning stage of team development is the stage


A) of first entry of individual members into a team of initial task orientation and interpersonal testing.
B) of high emotionality when sub-teams are formed around areas of agreement and disagreement.
C) where members develop initial feelings of closeness, a division of labour, and a sense of shared expectations.
D) of total integration in which members are able to deal in creative ways with complex tasks.
E) when temporary committees, task forces, and project teams disband with a sense that important goals have been accomplished.

F) C) and D)
G) B) and E)

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Members of informal groups can satisfy needs that are otherwise unmet in their formal work assignments.

A) True
B) False

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In the adjourning stage of the team life cycle, the team should ideally disband with the sense that important goals have been accomplished.

A) True
B) False

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Being a member of a team rarely influences individual attitudes and behaviours.

A) True
B) False

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Self-managing teams possess all of the following characteristics except


A) members train one another to develop multiple job skills.
B) members evaluate one another's performance contributions.
C) members have discretion in scheduling work within the team.
D) members are held individually accountable for performance results.
E) members have discretion in distributing tasks within the team.

F) B) and C)
G) None of the above

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Which of the following statements does not accurately describe team process?


A) Team process includes how well team members communicate, make decisions, and handle conflicts.
B) When team process fails, team effectiveness can suffer.
C) Since team process is essential to team effectiveness, it guarantees team success.
D) Teams must have the resource inputs needed to deal best with the task at hand.
E) The organizational setting, nature of the task, team size, and membership characteristics are key inputs to team process.

F) B) and E)
G) B) and D)

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Frank works in the downtown office of a large consulting firm. Joe, Steve, and Michele work in a branch office in a northwest suburb. Joan and David work in a branch office in an eastern suburb. When these people collectively work on problems and try to figure out solutions that they all can accept, they sit down at their computer terminals and communicate with each other through a special software program that guides their discussion. These people are operating as ___.


A) a free-riding group
B) an informal group
C) a human network
D) a virtual team
E) task-focused problem solvers

F) A) and B)
G) B) and D)

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The norming stage is part of the "critical zone" of team development, where successes create long-term gains while failures create long-lasting problems.

A) True
B) False

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Symptoms of groupthink include: rationalizing unpleasant and disconfirming data; stereotyping competitors as weak, evil, and/or stupid; protecting members from hearing disturbing ideas or outside viewpoints; and applying direct pressure to deviants to conform to group wishes.

A) True
B) False

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Often less-skilled individuals mold into high-performing teams because they apply their skills and motivation to the team effort and want team success more than individual success.

A) True
B) False

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Managers of high-performing teams


A) allow team members to do whatever they want.
B) carefully plan and choreograph individual jobs integrated into the team tasks.
C) foster disruptive acts to excite team members to higher performance.
D) provoke competition among the team members in order to evoke high performance.
E) are only happy if their teams are happy.

F) C) and E)
G) A) and B)

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Team contributions are the things that people do to help teams succeed and help their members enjoy the team experience.

A) True
B) False

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It is in the storming stage that people ideally begin to identify with other members and with the team itself.

A) True
B) False

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Students listened keenly to their instructor as she guided them through a case study. When the instructor asked if everything is clear, everyone appeared to be in agreement. Choose the best term that describes the symptom of groupthink in this situation.


A) illusion of invulnerability
B) self-censorship
C) mind guarding
D) illusion of unanimity
E) stereotyping competitors as weak, evil and stupid

F) B) and C)
G) A) and E)

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The threshold point at which team size becomes a significant input factor in effective group process is twelve team members

A) True
B) False

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"There'll be a meeting to discuss issues related to the execution of new project. Please feel free to point out difficulties in carrying out tasks, suggest solutions, and voice doubts," said the team leader to the members of his team. Which of the following terms would best describe the meeting to be held?


A) groupthink
B) centralized communication network
C) wheel communication structure
D) distributed leadership
E) brainstorming

F) B) and C)
G) A) and E)

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Basic steps for running a nominal group session are: asking participants to work alone in generating ideas, reading ideas aloud in a round-robin fashion, recording all ideas as presented, and using a written voting procedure to rank order alternatives.

A) True
B) False

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In the life cycle of a team, conflicts over tasks and ways of operating as a team occur in the ___ stage.


A) forming
B) storming
C) norming
D) performing
E) adjourning

F) A) and D)
G) None of the above

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___ is a temporary group created to solve a specific problem.


A) A task force
B) A functional group
C) A quality control circle
D) An autonomous work group
E) A command group

F) B) and E)
G) A) and B)

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No one ever learned anything useful from participating in a team building scavenger hunt.

A) True
B) False

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